How to claim a contribution for sessions from the insurance company VZP

What will the insurance company reimburse?

VZP has prepared a program for its clients called “Increasing Accessibility to Psychosocial Support.”

This program supports therapy with a cooperating therapist that can alleviate or resolve a problem, illness, or disorder. Support can be provided in person or online, individually, with family, in pairs, or groups.

What is the amount of the contribution?

Within the program, you can receive support for up to 10 sessions.

The contribution per session is 500 CZK, and it is possible to receive up to 5000 CZK annually for mental health care.

What are the conditions?

Sessions can only be attended with a therapist who is listed in the Program for Increasing Accessibility to Psychosocial Support and is included in the list of cooperating therapists.

The offer is valid from January 1 to December 31, 2025.

How to claim the contribution?

You schedule a session.

If you meet the above conditions and wish to claim the contribution, you can register with one of the cooperating therapists.

You attend the session.

At the start of the first session, it is enough to inform the therapist that you will be claiming support from VZP, and provide them with your insurance number, which in most cases will be your birth number.

The therapist will then record this information, which will be accessible to you as well as the insurance company.

The number of support hours is determined by the therapist based on the client's condition. At the end of each session, the therapist and client will assess whether further appointments are needed.

You submit a claim for the contribution.

Before submitting a claim, verify with your therapist or via the online Attendance Check to ensure the therapist has recorded the session for which you are claiming the contribution.

If your attended and paid sessions are not recorded, contact the therapist for updates. The claim can only be submitted once the sessions have been recorded by the therapist.

The claim can be submitted in person at a branch, by mail, or online via the My VZP app. For in-person or mail submissions, download, complete, and sign the appropriate form from the VZP website.

The deadline for submitting a claim via the My VZP app is by 31 December 2025 at the latest, and for other methods by 30 November 2025 at the latest.

You can claim the contribution progressively for one or more sessions, or collectively after completing your last session.

Are there any exceptions?

• Only VZP insured individuals who do not owe insurance premiums, penalties, or other charges on health insurance can claim the preventive fund contribution.
• Individuals exempt from the public health insurance system cannot claim the contribution.
• When applying for a contribution or using the contribution, the insured must not have a re-registration to another health insurance company on the date of application submission.

Do you have any other questions?

Please contact your insurance company directly.