How to claim a contribution for sessions from the insurance company ČPZP

The Czech Industrial Health Insurance Company offers its policyholders a preventive Mental Health program. In the following paragraphs, you can read what you are entitled to as a client and how to claim it.
ČPZP insurance company

What will the insurance company reimburse?

The contribution is intended for policyholders for psychosocial intervention undertaken with a selected professional – a private therapist with proper qualifications who is a full member of the Czech Association for Psychotherapy.

The offer also applies to online consultation/sessions.

What is the amount of the contribution?

The client will be reimbursed up to 500 CZK per session, with a total amount of 3000 CZK per year.

How to claim the contribution?

To be eligible for support reimbursement by bank transfer, you need:

  • Bank account number: bank account card, bank account statement (or its readable copy) or another demonstrable form (e.g., providing the account number in a mobile application, etc.)
  • Identity card
  • Proof of payment. The proof of payment must be issued for the purpose of consultation/session, e.g., crisis intervention, psychotherapy, psychotherapeutic session, psychotherapeutic consultation, consultation, etc.
  • Proofs of payment for claiming contributions can be submitted up to 3 months from the date of issue, the submission of proofs ends on 31.12.2025.

Are there any exceptions?

Yes, like all insurance companies, CPZP has its rules, which are:

  • The policyholder must be insured with CPZP both at the time of claiming (providing proof of payment for the service or goods) and at the time of enrollment (submitting the proof to CPZP), and must not be re-registered with another health insurance company for the following period.
  • Proofs of payment can be claimed up to 3 months from the date of issue.
  • Proofs of payment dated 2025 must be reimbursed in 2025; they will not be reimbursed in 2026.
  • Preventive programs may only be utilized within the territory of the Czech Republic.

Do you have any other questions?

Please contact your insurance company directly

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